Support Available 24/7
Toll Free: 1-800-274-7345
France: +33-176-542-151
Toll Free (Au): 1-800-469-832
Toll Free (SA): 27-0-800-780-011

Security & Privacy

Rich Casino puts the fun back into online gaming, by making sure you feel safe and secure while playing.

We are committed to operate in a legal and regulated environment. Furthermore, we take every security precaution; we have installed sophisticated technology to ensure that only players who are eligible are served. We deploy the most sophisticated technology available today including encryption and firewall technology to protect your security, your privacy and to ensure that you experience nothing but fair play. By using industrial grade encryption technology (1024 bit RSA key exchange and 448 bit Blowfish), we provide protection for your data at the highest level, much more than it would be possible with the more common commercial grade SSL protection. This same technology is being utilized by major financial institutions worldwide.

All banking transactions are settled by international financial institutions with high standards of confidentiality and secure networks. Access to account information is also restricted by a player's unique sign in ID and password.

We do not tolerate fraudulent activity on our site. Any such activity will result in immediate account termination, forfeiture of any winnings and may result in civil and/or criminal prosecution of the player.

At Rich Casino your protection is our priority.

Privacy

Rich Casino and its subsidiaries are committed to respect and protect your privacy. The following statement discloses the information gathered by Rich Casino.

Website Information: As part of the websites operation and for our own statistical analysis of website traffic, our website automatically logs Internet IP addresses accessing our site. We DO NOT log any E-mail Address of website visitors.

Advertising System: Our Advertising system logs IP addresses to supply more accurate advertising features, such as language specific banners. It does NOT log any E-mail Addresses.

Account Creation Information: The Account Information supplied during the account creation process is kept strictly confidential for our own purpose. We do NOT share this information with any third party company and/or organization.

This information includes customer e-mail addresses and other personal information supplied upon registration. If you supply us with your personal details, the information will only be used for its intended use, such as allowing us to communicate and send you cash-out checks and other information which you request.

E-mail addresses are NOT shared with any other organization for commercial or non-commercial purposes. E-mail addresses will only be used to provide our customers with information regarding new software updates, promotional material and miscellaneous Casino operations, such as deposits and withdrawals.

We collect e-mail addresses of those who communicate with us via e-mail. If you do not want to receive any e-mail from us, please send us a blank e-mail with the text "remove" in the subject to the Rich Casino support team.

Winnings: Your winnings and cash-outs are kept strictly confidential and private. Winnings information is stored in a secure operating environment. Rich Casino keeps your winnings information private and does not provide this information to any third party unless acting under a good faith belief that such information is required to be disclosed under law, regulation or any governmental or competent regulatory authority.

Security

We maintain the utmost available means to ensure that your information remains safe with us. All information is transferred using encryption technologies and once stored on our servers, it is maintained safe using the latest Firewall technologies available today. Both our website and software use all available means to maintain data accuracy and privacy and to protect your data from being misused and/or lost.

If you have any other questions or concerns regarding data privacy and security, please do not hesitate to contact our Customer Support center at any time, 24 hours a day, 7 days a week. Our Customer Service representatives will be more than happy to assist you.